This page is extremely WIP. If you have a kiosk or know of additional hardware variants, please contribute.
Any kiosk with a secondary sticker with an R at the end of the serial number means they were re-manufactured. Most of the time, they will have a primary sticker stating the original manufacture date for the kiosk itself above it. They would usually contain a slip of what was done to get the kiosk back out in the market, but most have been removed from the kiosks or have fallen off.
Not much is known about these units other than they are installed near bad weather areas. Still needs more documentation.
This variant's Documentation is incomplete and needs more documentation.
A variety of toppers were used on indoor kiosks. See the toppers page for details.
The paint officially used by Redbox to refurbish kiosks is "B66R11038 DTM Acrylic Gloss Color Safety Red" which can generally be found most places that stock paint. It's recommended to remove any rust via sanding and paint over it with "B66A50 DTM Bonding Primer" before using the red paint.
M2H110V1
M2H110V1
M2H310V1
All Redbox Premios have a power button located above on the I/O panel, it's a black discreet button.
The carousel consists of a central solid steel rod with 8 plastic platters (decks), each deck consists of 6 quadrants (the area between posts) where each quadrant holds 15 disks, for a total of 90 disks per deck. A VMZ equipped kiosk can store a total of 720 disks (but usually only contains around 600 to keep the VMZ empty and to reserve space for returns).
Carousel in a VMZ kiosk:
Vexta 5-Phase Driver
Vexta PK Series Steppers
The picker (or Y-axis) consists of a vertically mounted metal extrusion, with a rail mounted in the center. At the top and bottom of the section are ball bearing belt rollers, that allow the belt to rotate, but stay fixed in place horizontally. This belt is then looped through the frame of the picker.
The barcode scanner is mounted to the inside of the picker carriage's frame, facing outwards to the disk. It is connected to the internal PC via USB, and is used to determine the disk that is being returned or rented.
Code USB reader model CR1011_04
Units made before 2012 are known to catch fire. Blower motor replacement is required to resolve this issue. See the replacement parts page for details.
Unit
Controller
Power Dependency Control Matrix (IQPDCM-15)
These PDCM Boxes were installed by Techs to prevent the AC units from turning on if there was a fault, but were later removed and Master Lock Plug Prong Lockouts were installed, thus keeping the AC unit unplugged. Former employees do not recommend removing these lockouts as they were put in by techs due to faults. These PDCM boxes can be removed as they showed that the AC problem worsened and causes the AC unit to run poorly.
Unit
Controller
Ingenico iUC285
IDTECH SecureMag/MiniMag II
Original card reader integrated with the kiosk shell, removed and upgraded to Ingenico iUC285 around 2018 due to updated account security protocols issued in 2015, new card readers utilized mounting plate.
Cradlepoint IBR650LPE Netcloud
Cradlepoint IBR200
To access the admin interface connect to the modem, head to 192.168.0.1 and when prompted for your password use the default password on the back of the modem. You may need to do a factory reset by pushing in the recessed reset button on the ethernet-port-side of the modem to deprovision the modem and make it accessible with the default credentials.
If you're having issues getting into the unit after a factory reset, try removing the SIM during the reset process. You can put the SIM back in once it's unprovisioned.
Some, if not all lightboxes contains a FOOTMARKS SmartConnect Beacon FM004-E2, which would report back to Redbox with how many passed by and how many stayed at the kiosks. These had two known functionalities:
There is possibilities that none of these will be in the unit and would be replaced with a random power strip.
This device ensures that the proper voltage is going into the kiosk. It is NOT a UPS and does not have a battery inside.
Most, if not all batteries in the UPS are dead and will need to be replaced. Details on how to replace will be in replacement parts.
PCB #DVD-26-000-04
Dan Leiwe disc dispenser controller
With sell sensor
Without sell sensor
AUX I/O Controller
PCB #DVD-25-000-04 7/25/06
Arcus Proteus XES (Carousel/Gripper Z-Axis)
Mounted to top of carousel cross-beam, connects to Vexta drivers via USB
Serial #202-SOL-112211-0987
PCB "PROTEUS USB2EX Rev. D6"
To install this on a kiosk that didn't contain this keypad, drilling will be required.
Some kiosks were equipped with the Accessibility Keypad from Storm Interface while some were not equipped with this keypad. When renting a movie, someone who is wheelchair bound would plug in headphones into the audio jack and it would give instructions on what to press. Keys would correspond just like a phone when inputting an email address. Outside this, it acts as a regular number pad.
Some kiosks contain 2 sheets of paper below the touch screen. First page contains the date refurbished and serial number of the kiosk, which would be the remanufactured Serial Number.
This operation would take about 3 hours and 24 minutes to complete
Clean & Paint touchup
Check/replace lever feet
Install New Power Cord
Apply Loctite 420 to 7th Deck Screws
Replace Touchscreen Power Supply
Install Speakers
Reman vend door assy
Adjust Vend Door Clutch
Install Track Bands
Replace Gripper finger insert
Install Antenna grommet
Replace Heater
Inspect for loose hardware
Replace Credit card reader
Adjust slot data and perform calibration
Perform Burnin Test
Provide new Antenna
Packaging, labels, decals
This operation is done on an as needed basis. Not all operations are done as they are not required. Time depended on what was needed, so time varies.
Replace computer
Replace UPS
Replace Camera
Replace Air Conditioner (required if kiosk has AC)
Replace Air Exchange Filters
Air exchanger controller
Replace Drum Assembly
Replace Encoder (required if Replacing Drum)
Bolt QLM Door Shut
QLM remove and install 8th Deck (8th deck, door sensors tote)
Replace Picker Harness
Replace Picker Assembly
Replace Main Cable Harness
Replace X motor and motor pulley
Replace Y motor, top sprocket, bottom sprocket, bearing
Replace double decker Arcus
Replace Aux Board
Replace Picker Board
Replace Serial Board
Replace Vend door Board
Replace Sensor Board Camera side
Replace Sensor Board Non Camera side
Replace picker motors older than 4 years. Replace older than 6 years if kiosk has been installed for less than 6 months. long shaft, short shaft, pulleys
Replace vend door motor older than 4 years. Replace older than 6 years if kiosk has been installed for less than 6 months.
Replace gripper fingers left gripper, right gripper, bushing
Replace Touchscreen
Drill and install new antenna
Mask & Repaint Kiosk
Some items have been weighed, while others are estimates:
Only available in test markets, a variant of the Disc Dispenser / Return Slot was tested but never widely rolled out. It is not known how many exist.
It was designed that if there was a line of people waiting to rent movies or games at a Redbox, and you only had to return a rental, you would go to the right side of the machine, press the green lit-up button, insert your return, and the small LCD display would tell you if your return was successful.
These photos are from the Walmart in Antioch, IL kiosk from Google Maps. The machine has been removed and probably scrapped. These photos were uploaded to Google Maps by a visitor of the kiosk in January 2018, so it shows an old card reader and old UI.