This page is extremely WIP. If you have a kiosk or know of additional hardware variants, please contribute.
¶ Kiosk Models
Any kiosk with a secondary sticker with an R at the end of the serial number means they were re-manufactured. Most of the time, they will have a primary sticker stating the original manufacture date for the kiosk itself above it. They would usually contain a slip of what was done to get the kiosk back out in the market, but most have been removed from the kiosks or have fallen off.
¶ Indoor
- Model: DVD-IN
- Part Number: Indoor_Kiosk
- Has variants with outdoor screen for use in bright entryways
¶ Indoor (Blue Variant)
- Model: DVD-IN
- Part Number: Indoor_KioskWB
- Made for Walmart per agreement with Redbox.
¶ Indoor (17" Screen)
- Model: DVD-IN
- Part Number: Indoor_Kiosk17
- Manufactured in 2011+ (unconfirmed) with a 17" screen
¶ Outdoor
- Model: DVD-OT
- Part Number: Outdoor_Kiosk
- Heating/Cooling unit
- IceQube IQ2200VS and control panel
- Known to cause fires, should be removed before use
- Stego CR027 Heater
- Plenty reliable according to employees
- IceQube IQ2200VS and control panel
¶ Outdoor (High Wind Variant)
Not much is known about these units other than they are installed near bad weather areas. Still needs more documentation.
- Model: DVD-OT
- Part Number: Outdoor_Kiosk_HW
- Heating/Cooling unit
- IceQube IQ2200VS and control panel
- Known to cause fires, should be removed before use
- Stego CR027 Heater
- Plenty reliable according to employees
- IceQube IQ2200VS and control panel
¶ Outdoor (17" Screen)
- Model: DVD-OT
- Part Number: Outdoor_Kiosk17
- Heating/Cooling unit
- IceQube IQ2200VS and control panel
- Known to cause fires, should be removed before use
- IceQube IQ990FFS and control panel (Showed up around 2012)
- No fires reported or known. Best to use with caution
- Stego CR027 Heater
- IceQube IQ2200VS and control panel
¶ Outdoor (17" Screen 2013+ CN Variant)
This variant's Documentation is incomplete and needs more documentation.
- Model: DVD-OT
- Part Number: Outdoor_Kiosk17CN
- Heating/Cooling unit
- IceQube IQ2200VS and control panel
- Known to cause fires, should be removed before use
- IceQube IQ990FFS and control panel (Showed up around 2012)
- No fires reported or known. Best to use with caution
- Stego CR027 Heater
- IceQube IQ2200VS and control panel
- CN units were designed for Canadian markets, then were moved to the United States after Redbox shut down their Canadian division.
¶ Toppers
A variety of toppers were used on indoor kiosks. See the toppers page for details.
¶ Paint
The paint officially used by Redbox to refurbish kiosks is "B66R11038 DTM Acrylic Gloss Color Safety Red" which can generally be found most places that stock paint. It's recommended to remove any rust via sanding and paint over it with "B66A50 DTM Bonding Primer" before using the red paint.
¶ Computers
¶ Dell
- Optiplex 380 (2010)
- Unknown HDD
- Unknown RAM
- Unknown CPU (Intel Core 2 Duo)
- Optiplex 390 (2011)
- MoBo: DELL PB0520
- 250GB HDD Seagate Barracuda ST520DM000
- 1x 2GB Nanya DDR3-1333
- Unknown CPU (2nd gen Intel)
- Optiplex XE2 (2013)
- 500GB Seagate HDD
- 4GB DDR3
- i3-4330
¶ Lenovo
- ThinkCentre M91p USFF (2011)
- Intel Pentium G630
- 2GB DDR3
- 250GB HDD
- ThinkCentre M58p USFF (2010)
- Intel Pentium E5400
- 2GB DDR3
- 250GB HDD
¶ Premio
- M2H6V1
- PN: RDBX01186-01 Rev B
- MoBo: MSI H61M-P32/W8
- 500GB HDD WD5000BPKX
- 4GB DDR3 RAM
- Intel i3 3220 @ 3.30GHz
- Windows 7 Embedded SP1
- BIOS Version: E7788IZ1 V10.25B8
- IO expansion board 3RAM3014000 REV:1.0
-
M2H110V1
- PN: 259474-03 Rev C
- MoBo: MSI H110M-PRO-VHL
- 500GB WD500LPLX
- 4GB RAM (AD4U2400W4G17-B)
- Intel i3 6100 @ 3.70GHz
- unknown BIOS
- 1x HDMI & 2x USB 3 ports
- IO expansion board 3RAM63014000 REV:1.0
-
M2H110V1
- PN: 259474-02 Rev A
- MoBo: MSI CSM-H110M PRO-VHL
- 500GB WD500LPLX
- 4GB RAM (KVR21N15S8/4)
- Intel i3 6100 @ 3.70GHz
- BIOS Version: American Megatrends Inc. 2.P5
- 1x HDMI, 2x USB 3.0
- IO expansion board 3RAM63014000 REV:1.0
-
M2H310V1
- PN: RDBX01679-01 Rev. A
- Mobo: MSI H310M PRO-VLH PLUS
- 500GB WD5000LPSX
- 4GB DDR4 2400Mhz RAM
- Intel i3 9100 @ 3.60 GHz
- Windows 10 Enterprise LTSC x64
- AMI 1.Q3, 1/22/2020
- 1x HDMI, 2x USB 3.0
All Redbox Premios have a power button located above on the I/O panel, it's a black discreet button.
¶ Components
¶ Touch Screen
- Kristel Displays (from outdoor kiosk) 15"
- Product # 259420
- Model LCD15-042A
- LCD Panel Model: Sharp LQ150X1LG91
- Max Resolution: 1024x768 @ 75Hz
- OSD/Display controls can be accessed from four buttons on the back of the display
- Kristel Displays (from Walmart kiosk) 15" Outdoor TS
- Product # RDBX00923
- Model LCD15-027C
- LCD Panel Model: UNKNOWN
- Max Resolution: UNKNOWN
- Kristel Displays (from indoor kiosk) 15"
- Product # RDBX01570
- Model LCD15-026D
- LCD Panel Model: UNKNOWN
- Max Resolution: 1024x768 @ 75Hz
¶ Carousel
The carousel consists of a central solid steel rod with 8 plastic platters (decks), each deck consists of 6 quadrants (the area between posts) where each quadrant holds 15 disks, for a total of 90 disks per deck. A VMZ equipped kiosk can store a total of 720 disks (but usually only contains around 600 to keep the VMZ empty and to reserve space for returns).
Carousel in a VMZ kiosk:
-
Vexta 5-Phase Driver
- Product # RKD514H-A-A11 / RKD514H-A-A6
- Model RKD514L-A / RKD514H-A
- Sticker # 091200M8ZX / 091200M8ZW
-
Vexta PK Series Steppers
¶ Picker/Y-axis
The picker (or Y-axis) consists of a vertically mounted metal extrusion, with a rail mounted in the center. At the top and bottom of the section are ball bearing belt rollers, that allow the belt to rotate, but stay fixed in place horizontally. This belt is then looped through the frame of the picker.
¶ Barcode scanner
The barcode scanner is mounted to the inside of the picker carriage's frame, facing outwards to the disk. It is connected to the internal PC via USB, and is used to determine the disk that is being returned or rented.
-
Code USB reader model CR1011_04
- S/N: 20884820
- Revision: 04.4
¶ Cooling Units
¶ IceQube IQ2200VS (Air Conditioner)
Units made before 2012 are known to catch fire. Blower motor replacement is required to resolve this issue. See the replacement parts page for details.
-
Unit
-
Controller
-
Power Dependency Control Matrix (IQPDCM-15)
These PDCM Boxes were installed by Techs to prevent the AC units from turning on if there was a fault, but were later removed and Master Lock Plug Prong Lockouts were installed, thus keeping the AC unit unplugged. Former employees do not recommend removing these lockouts as they were put in by techs due to faults. These PDCM boxes can be removed as they showed that the AC problem worsened and causes the AC unit to run poorly.
¶ IceQube IQ900FFS (Air Exchanger)
-
Unit
-
Controller
¶ Credit Card Reader
-
Ingenico iUC285
-
IDTECH SecureMag/MiniMag II
Original card reader integrated with the kiosk shell, removed and upgraded to Ingenico iUC285 around 2018 due to updated account security protocols issued in 2015, new card readers utilized mounting plate.
¶ Modems
-
Cradlepoint IBR650LPE Netcloud
-
Cradlepoint IBR200
To access the admin interface connect to the modem, head to 192.168.0.1 and when prompted for your password use the default password on the back of the modem. You may need to do a factory reset by pushing in the recessed reset button on the ethernet-port-side of the modem to deprovision the modem and make it accessible with the default credentials.
If you're having issues getting into the unit after a factory reset, try removing the SIM during the reset process. You can put the SIM back in once it's unprovisioned.
¶ Bluetooth Beacon Device
Some, if not all lightboxes contains a FOOTMARKS SmartConnect Beacon FM004-E2, which would report back to Redbox with how many passed by and how many stayed at the kiosks. These had two known functionalities:
- Send offers to the Redbox App on your phone with promo codes.
- Determine if more Redbox Kiosks should be installed in the nearby area or the Retail Store itself, but most retailers would request a secondary unit if their location is high traffic.
¶ Power Distribution Unit
There is possibilities that none of these will be in the unit and would be replaced with a random power strip.
- APC Line-R 1200VA Automatic Voltage Regulator
This device ensures that the proper voltage is going into the kiosk. It is NOT a UPS and does not have a battery inside.
- Tripp-Lite 900VA UPS Battery Back Up - OMNI900LCD
Most, if not all batteries in the UPS are dead and will need to be replaced. Details on how to replace will be in replacement parts.
When the kiosk loses power, this device powers the kiosk PC for safe shutdown providing there is no faults with the UPS.
¶ Tripp-Lite Status/Error Codes
- AVR (Automatic Voltage Regulation) Icon
This icon will illuminate whenever your UPS is
automatically correcting AC line voltage without depleting battery power. This is a normal,
automatic operation of your UPS, and no action is required on your part. - REPLACE (Battery Recharge/Replace) Icon
This icon will illuminate and an alarm will
sound after a self-test to indicate the UPS battery needs to be recharged or replaced. Allow
the UPS to recharge continuously for 24 hours, and repeat the self-test. If the icon
continues to illuminate, contact Tripp Lite for service. Battery replacement should only be
performed by qualified service personnel. - ON BAT (On Battery) Icon
During a severe brownout or blackout, this icon illuminates
and an alarm sounds (four short beeps followed by a pause) to indicate the UPS is operating
from its internal batteries. Monitor the “Battery Capacity” Meter to determine the
approximate battery charge level available to support equipment. During a prolonged
brownout or blackout, the alarm will sound continuously (and the “BATTERY CAPACITY”
Meter will show one 20% capacity segment shaded) to indicate the UPS's batteries are
nearly out of power; you should save files and shut down your equipment immediately - FAULT Icon
This icon will illuminate and an alarm will sound after a self-test to indicate
the battery-supported outlets are overloaded. To clear the overload, unplug some of your
equipment from the battery-supported outlets and run the self-test until the icon is no longer
illuminated and the alarm is no longer sounding.
Any overload that is not corrected by the user immediately following a
self-test may cause the UPS to shut down and cease supplying output power in the
event of a blackout or brownout.
¶ Boards
-
PCB #DVD-26-000-04
- SER. Master 7/25/06
- SER. Master 7/25/06
-
Dan Leiwe disc dispenser controller
-
With sell sensor
-
Without sell sensor
-
-
AUX I/O Controller
-
PCB #DVD-25-000-04 7/25/06
-
-
Arcus Proteus XES (Carousel/Gripper Z-Axis)
-
Mounted to top of carousel cross-beam, connects to Vexta drivers via USB
-
Serial #202-SOL-112211-0987
-
PCB "PROTEUS USB2EX Rev. D6"
-
¶ Audio Accessibility Keypad
To install this on a kiosk that didn't contain this keypad, drilling will be required.
Some kiosks were equipped with the Accessibility Keypad from Storm Interface while some were not equipped with this keypad. When renting a movie, someone who is wheelchair bound would plug in headphones into the audio jack and it would give instructions on what to press. Keys would correspond just like a phone when inputting an email address. Outside this, it acts as a regular number pad.
- Part Number: INP738-01 (Custom built 700 Series for Redbox)
¶ Lock
¶ Decals
Several different decals were used to populate the area above the touchscreen. Some are more common than others. If more decals are known, please contribute.
-
NEW RELEASE movies & games
-
New Relase MOVIES & GAMES (New Background)
-
$1 DVD RENTALS $1
-
RENT NEW MOVIES FRESH FROM THE THEATRE
-
NEW MOVIES ARE BACK
¶ Remanufacturing
Some kiosks contain 2 sheets of paper below the touch screen. First page contains the date refurbished and serial number of the kiosk, which would be the remanufactured Serial Number.
¶ Required Operations
This operation would take about 3 hours and 24 minutes to complete
-
Clean & Paint touchup
- Time: 30 minutes
-
Check/replace lever feet
- Time: 5 minutes
-
Install New Power Cord
- Time: 15 minutes
-
Apply Loctite 420 to 7th Deck Screws
- Time: 3 minutes
-
Replace Touchscreen Power Supply
- Time: 5 minutes
-
Install Speakers
- Time: 5 minutes
-
Reman vend door assy
- Time: 15 minutes
-
Adjust Vend Door Clutch
- Time: 5 minutes
-
Install Track Bands
- Time: 10 minutes
-
Replace Gripper finger insert
- Time: 1 minute 30 seconds
-
Install Antenna grommet
- Time: 5 minutes
-
Replace Heater
- Time: 10 minutes
-
Inspect for loose hardware
- Time: 3 minutes
-
Replace Credit card reader
- Time: 8 minutes
-
Adjust slot data and perform calibration
- Time: 40 minutes
-
Perform Burnin Test
- Time: 6 minutes 30 seconds
-
Provide new Antenna
- Time: 7 minutes
-
Packaging, labels, decals
- Time: 30 minutes
¶ As Needed Operations
This operation is done on an as needed basis. Not all operations are done as they are not required. Time depended on what was needed, so time varies.
-
Replace computer
- Time: 12 minutes
-
Replace UPS
- Time: 13 minutes
-
Replace Camera
- Time: 5 minutes
-
Replace Air Conditioner (required if kiosk has AC)
- Time: 25 minutes
-
Replace Air Exchange Filters
- Time: 5 minutes
-
Air exchanger controller
- Time: 15 minutes
-
Replace Drum Assembly
- Time: 3 hours
-
Replace Encoder (required if Replacing Drum)
- Time: 15 minutes
-
Bolt QLM Door Shut
- Time: 30 minutes
-
QLM remove and install 8th Deck (8th deck, door sensors tote)
- Time: 25 minutes
-
Replace Picker Harness
- Time: 45 minutes
-
Replace Picker Assembly
- Time: 45 minutes
-
Replace Main Cable Harness
- Time: 1 hour 15 minutes
-
Replace X motor and motor pulley
- Time: 25 minutes
-
Replace Y motor, top sprocket, bottom sprocket, bearing
- Time: 15 minutes
-
Replace double decker Arcus
- Time: 10 minutes
-
Replace Aux Board
- Time: 15 minutes
-
Replace Picker Board
- Time: 15 minutes
-
Replace Serial Board
- Time: 10 minutes
-
Replace Vend door Board
- Time: 5 minutes
-
Replace Sensor Board Camera side
- Time: 10 minutesz
-
Replace Sensor Board Non Camera side
- Time: 5 minutes
-
Replace picker motors older than 4 years. Replace older than 6 years if kiosk has been installed for less than 6 months. long shaft, short shaft, pulleys
- Time: 45 minutes
-
Replace vend door motor older than 4 years. Replace older than 6 years if kiosk has been installed for less than 6 months.
- Time: 5 minutes
-
Replace gripper fingers left gripper, right gripper, bushing
- Time: 10 minutes
-
Replace Touchscreen
- Time: 15 minutes
-
Drill and install new antenna
- Time: 10 minutes
-
Mask & Repaint Kiosk
- Time: 2 hours, 40 minutes, and 4.08 seconds
¶ Weights
Some items have been weighed, while others are estimates:
- Bare kiosk shell and door is ~300 lbs (weighed by kas)
- Carousel, containing a central solid steel rod and plastic platters (decks), weighs ~100 lbs
- Unloaded kiosk weighs ~600 lbs (weighed by kas)
- Loaded kiosk weighs ~800 lbs
- AC unit is 56 lbs (weighed by iiPython)
- Picker Assembly weighs ~30 lbs
- Air exchanger is ~32 lbs (weighed by iiPython)
- Screen is 11.6 lbs (weighed by iiPython)
- Carousel motor is 8.8 lbs (weighed by iiPython)
- Carousel shaft is 17.5 lbs (weighed by iiPython)
- Linear rail is 15.5 lbs (weighed by iiPython)
- Internal space heater is 1 lb, 15.2 oz (weighed by iiPython)
- Shaft collars are 1 lb, 2.1 oz each (weighed by iiPython)
- Monitor cooling is 3 lbs, 11 oz (weighed by iiPython)
- Carousel top crossbeam is 5 lbs, 1.1 oz (weighed by iiPython)
- A single Redbox disk and case weights 2 oz (weighed by kas)
- A single empty Redbox case weighs 1.5 oz
- A fully loaded kiosk worth of disks (600) would weigh ~90 lbs
¶ Disc Dispenser / Return Slot Variant (Test Markets)
Only available in test markets, a variant of the Disc Dispenser / Return Slot was tested but never widely rolled out. It is not known how many exist.
It was designed that if there was a line of people waiting to rent movies or games at a Redbox, and you only had to return a rental, you would go to the right side of the machine, press the green lit-up button, insert your return, and the small LCD display would tell you if your return was successful.
These photos are from the Walmart in Antioch, IL kiosk from Google Maps. The machine has been removed and probably scrapped. These photos were uploaded to Google Maps by a visitor of the kiosk in January 2018, so it shows an old card reader and old UI.
